Students complete a 3-week workplace practicum to apply learned skills in a real administrative environment. With reflective support, students demonstrate professionalism, document handling, technology use, and client interaction in alignment with all program learning outcomes.
This course supports students in preparing for practicum and career entry. Students build resumes, cover letters, and online profiles, practice interviews, and explore career pathways. Wellness strategies for stress, goal setting, and professional growth are emphasized.
This course prepares students to respond professionally to client inquiries, resolve service challenges, and manage difficult interactions with empathy and professionalism. Students practice active listening, problem-solving, and conflict resolution.
This course introduces financial recordkeeping and transaction processing. Students learn to process invoices, manage petty cash, enter payroll data, and support basic bookkeeping using digital tools. Emphasis is placed on confidentiality and compliance.